TradeScribe
Grievance Redressal Policy
- Grievance Officer: Anubrata Das, legal@tradescribe.in, Siliguri, WB.
- Filing: Users can submit complaints via email within 30 days of issue.
- Categories: data protection, billing, access, account security, refunds, service quality.
- Resolution: acknowledged within 24 hrs, resolved within 15 business days.
- Records: maintained securely for minimum 3 years.
- Non-Retaliation: users will not face adverse action for filing complaints.
- Update Mechanism: policy updated as per DPDP Act or regulatory changes.
Your Trades Are Talking,
Its Time To Listen
Loss Ho ya Win, Likho Har Din.
Here's your way to win.
